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Fast Track Guide

Even though the USPS loves working with us, they still have to charge for sending mail. Even if you are on the Developer edition of Lob, before you get started we'll ask you to input your payment information, then add Lob Credits, so you are prepared to send mail!

Step 1: How do you plan to execute your mail?

In the Lob dashboard
  • Send mail via , our user-friendly interface built atop our APIs. We support one-time (1:many, targeted outreach), or automated (1:1, based on a trigger) campaigns.

Programmatically
  • - Every developer knows that the path to getting a successful integration up and running starts here. You’ll be provided an example of each type of Lob API request and response, so you can build an integration that works for you/your team.

  • - What if you want to send large-scale direct mail campaigns but don’t want to execute them manually via the campaign tool? Well, you’re in luck! Learn how you can achieve the same efficiency but via the Campaigns API so you can automate your sends.

Step 2: Who are you sending to?

Audience
  • For a one-time campaign, you'll need your audience data (.csv); see here for how to .

  • To set up and send automated or triggered campaigns, you'll want to connect directly to you customer data. Learn more about our Integrations here.

Step 3: What creative type are you going to be using?

HTML
  • - One of the most powerful tools you have available to you when sending direct mail with Lob is the ability to make every piece unique to each recipient. Here are some tips on how to get the most out of Lob’s HTML capabilities.

  • - Whether you are sending a single postcard or millions of letters, our design guidelines will ensure your direct mail designs are created in the correct layouts and dimensions, so they’ll render exactly as expected when produced.

PDF
  • - Here are some design layout and dimension guides you’ll want to keep in mind.

  • - Learn more about formatting and ensuring your .

Step 4: How do you plan to measure the success of your mail?

Lob dashboard
  • - One of the most powerful advantages of using Lob is that you can have visibility of any individual mail piece as it moves across the entire print production and delivery process.

  • - Every team measures unique insights to ensure you hit your targets. Discover a few views that cover some of the most important metrics you should care about.

Custom analytics
  • - Leverage webhook functionality to take asynchronous action and enhance your line of sight for the mail that is requested.

  • - Gain a deeper understanding of your mail data at a mail piece, recipient, batch, or campaign level by adding your own data labels.

Best Direct Mail Campaigns - Get inspired by campaign examples from some of the best of the best.

  • Template Gallery - Not sure where to start? We’ve got you covered. Hit the ground running with several pre-made examples and even use them as a foundation to build your creatives.

  • Template Gallery - Not sure where to start? We’ve got you covered. Here you can take inspiration from several pre-made examples and even use them as a foundation to build your own unique creative

    Metadata - Gain a deeper understanding of your mail data at a mail piece, recipient, batch, or campaign level by adding your own data labels.

    Campaigns
    API Documentation
    Campaigns API
    format your addresses
    Dynamic Personalization
    Design Specifications
    Artboard Layout
    Creative Formatting
    artwork is print-ready
    Tracking
    Mail Analytics
    Webhooks
    Metadata

    Pricing details

    Get started with a platform subscription, paired with unit cost for mail pieces. Features vary depending on the pricing Edition.

    Monthly subscription

    Developer
    Startup
    Growth
    Enterprise

    Mail piece unit pricing

    Recent USPS postage rate changes have taken effect as of July 13, 2025. These adjustments are part of USPS’s regularly scheduled pricing updates, designed to account for inflation and rising operational costs. Lob doesn’t add fees when USPS rates go up – only the postage rate increases apply. You can find more details outlined in the .

    Postcards

    Prices are inclusive of print, postage and envelopes (where applicable).

    Mail format
    Developer
    Startup
    Growth
    Enterprise

    Self-Mailers

    Prices are inclusive of print, postage, and envelopes (where applicable).

    Letters

    Prices are inclusive of print, postage and envelopes (where applicable).

    Mail format
    Developer
    Startup
    Growth
    Enterprise

    * Extra postage fees for 8.5x11 letters over 6 sheets (6 pages single-sided, or 12 pages double-sided) and 8X14 letters over 3 sheets (3 pages single-sided, or 6 pages double-sided)

    Snap Packs

    Prices are inclusive of print, postage, and envelopes (where applicable).

    Checks

    Prices are inclusive of print, postage, and envelopes (where applicable).

    Mail format
    Developer
    Startup
    Growth
    Enterprise

    Questions about pricing? Reach out to your Account Manager or our .

    $1.259

    $0.919

    $0.879

    Talk to sales

    6x9, Standard Class

    $0.966

    $0.646

    $0.596

    Talk to sales

    6x11, Standard Class

    $1.026

    $0.696

    $0.646

    Talk to sales

    5x7, First Class

    _

    _

    _

    Talk to sales

    5x7, Standard Class

    _

    _

    _

    Talk to sales

    International 4x6 Postcard Fee

    $1.440

    $1.379

    $1.379

    Talk to sales

    _

    _

    Talk to sales

    11x9 Bifold, First Class

    _

    _

    _

    Talk to sales

    11x9 Bifold, Standard Class

    _

    _

    _

    Talk to sales

    17.75x9 Trifold, First Class

    _

    _

    _

    Talk to sales

    17.75x9 Trifold, Standard Class

    _

    _

    _

    Talk to sales

    $0.806

    $0.636

    $0.606

    Talk to sales

    Color Letter, Standard Class

    $0.966

    $0.686

    $0.636

    Talk to sales

    Black & White Additional Page (pdf page)

    $0.10

    $0.09

    $0.08

    Talk to sales

    Color Additional Page (pdf page)

    $0.20

    $0.19

    $0.16

    Talk to sales

    Letter over 6 sheet fee

    $2.435

    $2.435

    $2.435

    Talk to sales

    Perforation

    $0.06

    $0.02

    $0.02

    Talk to sales

    Return Envelope

    $0.04

    $0.04

    $0.04

    Talk to sales

    Custom Return Envelope

    $0.05

    $0.05

    $0.05

    Talk to sales

    Int'l Letter Postage (1st Class Only)

    $1.18

    $1.18

    $1.18

    Talk to sales

    Certified Mail (1st class only)

    -

    $6.7

    $6.7

    Talk to sales

    Electronic Return Receipt

    -

    $2.82

    $2.82

    Talk to sales

    Certified Mail With Electronic Return Receipt

    -

    $9.52

    $9.52

    Talk to sales

    Registered Mail (1st class only)

    -

    $23.30

    $23.30

    Talk to sales

    Legal Letters (B/W), First Class

    -

    -

    -

    Talk to sales

    Legal Letters (B/W), Standard Class

    -

    -

    -

    Talk to sales

    Legal Letters (Color), First Class

    -

    -

    -

    Talk to sales

    Legal Letters (Color), Standard Class

    -

    -

    -

    Talk to sales

    Paper card affix

    -

    -

    -

    Talk to sales

    Buckslips

    -

    -

    -

    Talk to sales

    -

    -

    Talk to sales

    -

    $2.435

    $2.435

    Talk to sales

    Monthly

    –

    $260

    $550

    Talk to Sales

    Annual

    –

    $225

    $480

    Talk to Sales

    Monthly supported mailings

    Up to 500

    Up to 3,000

    Up to 6,000

    Talk to Sales

    4x6, First Class

    $0.872

    $0.612

    $0.582

    Talk to sales

    6x9, First Class

    $0.993

    $0.673

    $0.623

    Talk to sales

    12x9 Bifold, First Class

    _

    _

    _

    Talk to sales

    12x9 Bifold, Standard Class

    _

    _

    _

    Talk to sales

    6x18 Bifold, First Class

    _

    _

    _

    Talk to sales

    6x18 Bifold, Standard Class

    Black & White Letter, First Class

    $1.029

    $0.859

    $0.829

    Talk to sales

    Color Letter, First Class

    $1.189

    $0.899

    $0.859

    Talk to sales

    Snappack (B/W), First Class

    -

    -

    -

    Talk to sales

    Snappack (B/W), Standard Class

    -

    -

    -

    Talk to sales

    Snappack (Color), First Class

    -

    -

    -

    Talk to sales

    Snappack (Color), Standard Class

    Checks

    $1.159

    $1.009

    $1.009

    Talk to sales

    Check Attachment Page

    -

    $0.220

    $0.220

    Talk to sales

    USPS Press Release
    Sales team

    6x11, First Class

    _

    Black & White Letter, Standard Class

    -

    Check over 6 Sheet Fee

    Ready to get started?

    Welcome to Lob! 👋

    Lob's mission is to help the world send intelligent mail, one mail piece at a time. By making direct mail sends as easy as email through the use of modern APIs, Lob strives to modernize this often overlooked channel of direct communication.

    Lob is a great fit for all users of direct mail from all walks of life:

    • Are you brand new to direct mail as a channel, and looking for ideas and best practices on getting started?

    • Are you looking to infuse direct mail automation into your existing business workflows and seeking for ways to modernize your enterprise solutions and tools?

    • Or are you building a highly sophisticated experimentation program using this rapidly iterative and performative channel?

    Start at a pace you're most comfortable with, and Lob can help meet your direct mail needs, one step at a time.

    Getting started with Lob

    Sending mail in an accurate, reliable, and programmatic way involves the following four steps:

    The first step to any successful direct mail program is to put together an audience list for effective targeting.

    Whether you are using your or with third-party lists, make sure that you create targeted mailing lists with select attributes to maximize your responses and channel ROI.

    Easily in , or send a recipient address per mail piece in your API calls.

    You can also improve the deliverability of your mail pieces by passing your addresses through Lob's functionality to reduce bad addresses, or incorporate Lob's product to fully ensure your mail data is as accurate as possible to maximize your intended reach.

    Next, our solution provides incredible flexibility in determining : send high-volume campaigns quickly and at scale, or build automated mail sends triggered through omnichannel business workflows.

    Craft the best path forward

    Depending on where you are in your quest for intelligent mail, or given your available budget or resources, there are multiple ways to leverage Lob's platform and accelerate your growth. Read on!

    Learn about our platform

    We're not your average direct mail experience. Explore Lob and see how we can meet your immediate needs for direct mail automation.

    • Dive right in: Send your via to get a feel for intelligent direct mail.

    • Explore our APIs! Check out our to explore our in your preferred programming language, explore our our , and go to to access our supported SDK libraries.

    Experiment with your inputs and outputs

    Understand other ways in which you can up-level your direct mail program.

    • Explore how to operationalize to create mail pieces that can truly resonate with your audience

    • Experiment with different and to see how to best increase relevance and conversion

    • Ingest data, set up notification alerts via , or add to improve attribution and reporting

    Enrich your data, connections, and processes

    so you can learn how to tap into your existing tech stacks and augment your datasets to expand the possibilities of creating seamless and timely omnichannel experiences with a touch of direct mail.

    If you are a world-class technology company interested in partnering with us, .

    In order to use direct mail with Lob, there are three components that must be thought through to send mail via our platform:
    • Design: generate clear and concise instructions around what you're sending, including creative artwork and copy. Learn about designing creatives in Lob.

    • Data in: pass data that determines how you want to send mail and get it delivered, including address data, merge variables for personalization, postage and delivery strategy. Learn about building your mail strategy in Lob.

    • Data out: pass data that exports mail tracking information to enable downstream workflows or measure attribution for better performance. Learn more about how to calibrate your mail data in Lob.

    Based on your API call submission and send settings, a printer from a strategically distributed network of printers managed by Lob will fulfill your orders. Once printed, your mail orders will be handed off to USPS for delivery.

    Track your mail order at each stage of production (and delivery) by utilizing our mail tracking, and get near real-time updates via our webhooks.

    Once production is fulfilled by our printers, your mail will be on its merry way to be delivered to its final destination! Lob uses USPS for delivery in the US; as such, Lob does not have physical control over your mail once USPS has taken possession.

    However, working hand-in-hand with USPS as our partner, Lob is able to provide granular digital tracking details of each individual mail piece as it moves towards its destination. As the mail makes its way through every distribution or sorting facility, or arrives at the area post office, USPS will send mail tracking details to Lob. Lob will then surface this information in near real-time, ensuring your mail pieces were delivered in a timely manner and received by the intended recipient.

    Access advanced features and more mail formats to improve audience responses as needed

  • Generate a campaign hypothesis, and build split-test or multivariate test cohorts to see which creative or campaign resonates with your segment

  • own customer data
    augmenting
    upload your campaign audience list
    Lob Campaigns
    National Change of Address
    Address Verification
    API-first
    how you want to send your mail
    first campaign
    our easy-to-follow dashboard UI
    API quickstart quide
    APIs
    Postman collection
    GitHub
    dynamic personalizations
    methods of mail sends
    mail delivery strategy
    mail tracking
    webhooks
    QR codes
    Explore our integrations
    learn more here