> For the complete documentation index, see [llms.txt](https://help.lob.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.lob.com/print-and-mail/designing-mail-creatives/mail-piece-design-specs/custom-mail.md).

# Custom mail

As a direct mail automation platform, Lob's focus is to offer [set mail formats](/print-and-mail/designing-mail-creatives/mail-piece-design-specs.md) that can be programmatically sent at scale. These are postcards, self-mailers, snap packs, letters, and checks. However, for customers who need to send greater mail variations beyond these formats, we are open to exploring options with you.&#x20;

Please reach out to your Account Manager for more information on program eligibility and requirements.


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